Cancellation Policy

We will collect 50% of your booked service for any no-shows or cancellations within 24 hours of your scheduled appointment.

At The Ivory Salon, we want you to love your hair! If you need any adjustments to your color or cut, we are happy to make the necessary changes at no cost within seven (7) days of your original appointment.

After the 7-day period, adjustments may be subject to a service charge. While we do not offer refunds, our priority is ensuring you feel confident and satisfied with your hair, and we will do everything we can to achieve your desired look.

If you have any concerns, please reach out—we’re here to help!